Quality Policy
We at DTA Maritime LLC are committed to being very aggressive in our aim to have a dynamic presence, capable of offering agency services, as we want to be ranked as the “best” in our business. Quality is not just a goal in DTA Maritime LLC. It is our basic strategy for survival and growth.
We comply with our quality policy by:
- Consistent management focus on quality.
- Continually improving the effectiveness of our Quality Management System.
- Understanding our customer’s goals and embracing them.
- Providing customers with products and services that meets or exceeds their expectations in quality and service.
- Motivating our employees to take ownership of their work.
- Ensuring that our Policy and Procedure Manuals reflect what we actually do.
- Providing ongoing training to advance the skills of our employees.
- Identifying and solving problems to avoid compromising the quality of our services
- Making continuous improvement a part of every day and every job - through team participation and performance measurements.
- Providing a framework for establishing and reviewing quality objectives.
- Follow all the regulatory & other requirements applicable to our business.
DTA Maritime LLC management ensures that the Quality Policy is communicated to all its employees. It is posted in prominent places throughout the facility to maintain high standards within our organization. Management reviews the Quality Policy, quality objectives in management review meeting to determine the policy’s continuing suitability for our organization.